Contact Us
Customer care
Our support channel assists with product selection, order questions, delivery, returns, warranty requests, material guidance, and product care.
Email support
Email service@orvelilio.com. Include your order number when contacting us about an existing purchase.
Expected response
We aim to respond within 1–2 business days. Carrier investigations, payment reviews, and technical assessments may require additional time.
Before contacting us
For product questions, include the product name, the item or material you intend to care for, and clear photographs when relevant. Never send payment-card numbers or passwords by email.
Contact Orvelilio
Email: service@orvelilio.com
Company information
Orvelilio is owned and operated by Harbin Jiadian Technology Co., Ltd.
- Brand
- Orvelilio
- Legal company
- Harbin Jiadian Technology Co., Ltd.
- Registered address
- Commercial Unit No. 1, West Side of Building B, Tianxin Mingfu Residential Community, Zhongxin Street, Bayan Town, Bayan County, Harbin, Heilongjiang Province, China
- Customer support
- service@orvelilio.com