Terms of Service
Website and purchase terms
These terms govern access to the Orvelilio website and purchases made through the store.
Store use
You may use the store only for lawful personal shopping and information purposes. You may not disrupt the service, introduce malicious code, scrape protected content, misrepresent identity, or misuse payment systems.
Product information
We work to present accurate descriptions, measurements, pricing, and imagery. Displays and materials may show minor differences. We may correct errors, update information, or cancel an affected order and provide a refund.
Orders and acceptance
An order confirmation acknowledges receipt but does not guarantee acceptance. We may limit quantities, verify information, or decline orders where reasonably necessary for security, availability, compliance, or pricing-error correction.
Safe and appropriate use
Follow product instructions, safety warnings, and the original manufacturer’s care guidance for every item being cleaned or treated. Customers are responsible for confirming material compatibility before use.
Intellectual property
Orvelilio branding, product presentation, text, graphics, and site content are protected by applicable intellectual-property laws and may not be reproduced for commercial use without written authorization.
Third-party services
Payment, hosting, delivery, or other third-party services may be subject to their own terms. We are not responsible for third-party services beyond obligations imposed by applicable law.
Changes and severability
We may update these terms by posting a revised version. If any provision is found unenforceable, the remaining provisions continue to apply.
Email: service@orvelilio.com
Order changes and cancellations
Cancellation or address-change requests must be sent within 12 hours of purchase. We will make a reasonable effort to help, but changes cannot be guaranteed after fulfillment begins. Once dispatched, an order must follow the published return process.
Company information
Orvelilio is owned and operated by Harbin Jiadian Technology Co., Ltd.
- Brand
- Orvelilio
- Legal company
- Harbin Jiadian Technology Co., Ltd.
- Registered address
- Commercial Unit No. 1, West Side of Building B, Tianxin Mingfu Residential Community, Zhongxin Street, Bayan Town, Bayan County, Harbin, Heilongjiang Province, China
- Customer support
- service@orvelilio.com