Privacy Policy

Privacy and data protection

This policy explains how Orvelilio collects, uses, shares, and safeguards personal information when you visit our store, place an order, or contact customer care.

Information we collect

Depending on your interaction, we may process identifiers and contact details, account information, order and transaction data, payment confirmation data, customer-care communications, device data, IP address, cookies, and website usage information.

How information is used

We use personal information to operate the store, process payment and orders, arrange delivery, provide support, prevent fraud, maintain security, comply with legal obligations, and—where permitted—send marketing communications or improve the shopping experience.

Service providers and Shopify

Our store is hosted by Shopify. Information may be processed by Shopify and by providers supporting payment, hosting, analytics, fulfillment, delivery, fraud prevention, and customer care. These providers receive only the information reasonably required to perform their services.

Retention and security

We retain information for as long as reasonably necessary for the purpose collected, including order administration, dispute resolution, fraud prevention, and legal compliance. No transmission or storage system is guaranteed to be completely secure.

Your privacy rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or receive a portable copy of certain personal information, and to opt out of certain targeted advertising uses. We may need to verify your identity before completing a request.

Cookies and preferences

Cookies support essential store functions, analytics, remembered preferences, and permitted advertising. Browser settings and any privacy-choice link provided by the store can be used to manage applicable preferences.

International processing

Information may be processed in countries other than your own. Where required, recognized contractual or legal safeguards are used for cross-border transfers.

Updates

We may revise this policy to reflect operational, legal, or service changes. The current version posted on this page applies from its stated publication date.